General energy bills
Bills for hot water and electricity can appear complicated at first sight, since they hold a large amount of information and are categorized according to rules and regulations.
Our customers receive periodically a so-called estimate bill 11 months a year. Estimate bill is based on an estimation from previous usage history.
If we have received a new meter reading since the last bill was issued, we will send you a settlement bill. That bill is both a settlement- and an estimate bill since it adjusts the usage of energy until the new reading is done along with the estimation being added, until the end of that billing period.
Examples of a claim and bills for electricity and hot water.