Problems with hot water

The house has no water!

The likely explanation:

  • Our employees are working in the street. Do you see a notice of an outage or construction at the top of this page? Visit our Facebook page or call our service number 516 6000.
  • Someone has closed the intake due to construction in your building. Ask your neighbours.
  • The public utility connection or intake are frozen. Contact your service district at Veitur at opening hours.
  • The public utility connection is damaged. Contact our services as soon as possible by calling Veitur, telephone number 516 6000.

Pressure is low

The likely explanation:

  • Hot and cold water taps: Filter in the intake is clogged. Contact our services by calling Veitur, telephone number - 516 6000
  • Hot water radiators: Regulator or owner of house control may malfunction - contact the plumber.

Dirt, water brownish

The likely explanation:

  • Cold water in the taps, pipes in the building can have begun to corrode. Contact a plumber.
  • Dirt from the grid after repair. Contact our services by calling Veitur, telephone number - 516 6000

Buzz in pipes

The likely explanation:

  • Hot water: Continuous flow somewhere in the buildings pipes. - Contact a plumber.
  • Hot and cold water: Possible leak in the public utility connection. Contact our services by calling Veitur, telephone number - 516 6000
  • Cold water: Check WC-box- contact a plumber
  • Radiators: Buzz in radiators. Radiators all hot - contact a plumber

Bangs and clicks in pipes

The likely explanation:

  • Hot and cold water: Pipes malfunctioning - contact a plumber.
  • Hot and cold water: If thumps are in the input frame - Contact our services by calling Veitur, telephone number - 516 6000

Hot water in cold taps and vice versa

The likely explanation:

  • The flow in the building (temperature controlled faucets can break down and thus, the hot water into the cold water conduits and vice versa or taps for example in the laundry room or garage were connected). Contact a plumber.
  • A flow could have occurred in neighbouring houses. - If possible, ask a neighbour to check with them, otherwise contact our services by calling Veitur, telephone number - 516 6000
  • The cold water is warm but is not the hot-water distribution water (you can see if the cold water cools by letting it flow for a while) - Failure in the public utility connection, hot water leaks out and heats the cold water public utility connection. Contact our services by calling Veitur, telephone number - 516 6000
  • The cold water is warm but is not the hot-water distribution water (you can see if the cold water cools by letting it flow for a while) - Poor insulation of hot and cold pipes which lie in the same conduit. Contact a plumber.

Water tastes bad

The likely explanation:

  • Cold water: New or newly fixed installations can get infected by machining oil. Advice: Rinse out well - improves over time - if not contact our services by calling Veitur, telephone number - 516 6000
  • Hot water in cold pipes: See above the flow from the grid.