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General terms and conditions

Nánar um almenna skilmála Veitna

For media

Veitur's logo and media contact information can be found here.

Max McShane

Max McShane hefur starfað hjá Octopus Energy í London síðastliðin átta ár . Hann leiðir stafræn markaðsmál hjá fyrirtækinu þar sem viðskiptavinurinn er alltaf í forgrunni. Hann hefur tekið virkan þátt í tæknibyltingunni í orkugeiranum, sett sjálfbærni í forgang og er mikilvægur hlekkur i því teymi sem breytti Octopus Energy úr litlu sprotafyrirtæki yfir í eitt stærsta orkufyrirtæki Bretlands.

Outages

Responses to failures vary depending on the cause. Answers to the most common questions can help you find the best solution.

Billing

Read more about our billing.

Takeover of Water- and sewage conn­ections

Water- and sewage connections are either privately owned or owned by Veitur. If the Home pipes are privately owned the owners can apply for Veitur to take them over.

Additi­onal hot water flow for summer houses

Converting to Three-P­hase Power

In most cases, it is possible to convert the connection from single-phase to three-phase. The fee for this conversion can be found in the connection fee price list.

Heimlagnir

Spurt og svarað um heimlagnir, heimlagnaframkvæmdir og annað tengt heimlögnum

Wastewater treatment facility

Wastewater comes from users, both households and industry and is pumped through pumping stations into refineries. Surface water from streets goes directly to the receptor or mixes with wastewater and is pumped from there to a pumping station.

New user

Common questions and answers regarding moving, new users and notifications.

Constructions by Veitur

Common questions and answers about constructions by Veitur.

Selecting an electricity supp­lier

Veitur utilities distributes electricity. The distribution of electricity is exclusively licensed, meaning that consumers need do business with the distribution utility connected to their municipality.

Conn­ection Terms

Here can customers find information on the terms and conditions for service connections, including general terms and specific conditions for each type of utility.

Skamm­tíma­tenging rafmagns

Hægt er að fá skammtímatengingu á rafmagni fyrir tímabundna notkun t.d. fyrir sölubása, viðburði eða aðra tímabundna notkun. Þessi þjónusta er háð staðsetningu og aðstæðum í dreifikerfinu.

Procurement

Procurement for the entire Reykjavik Energy Group, including Veitur, is managed by RE.

Veitur óska eftir samstarfi

Kíktu á opinn fund 24.maí í Félagsheimili Orkuveitunnar, Rafstöðvarvegi 20.

Thank you for contacting us

We put a great effort in providing good service and aim to respond to your request as quickly as possible.

Web-cookies

Web-cookies are small text files that are stored on your web browser. We use web-cookies on our website to identify the users that visit our website.

Carbon foot­print

The carbon footprint of products and services tells us the quantity of greenhouse gas emissions caused by production and consumption.